What does Customer service mean to you?
Customer Sales Interview Questions
2,690 customer sales interview questions shared by candidates
Hardest question for me was : a customer buys a sat nav and doesn't know how to use it. You don't drive and don't know about sat navs. How would u help this customer. (I can't remember whether this was in a shop scenario, for some reason I imagined it to be a random encounter with a customer outside. And I answered with this scenario in mind).
Very professional interview. Asked about previous experience, current role, flexibility of schedule, etc.
Why did you apply for this position?
Why should I hire you over someone else? Why Air Canada? Provide examples of when you surpassed in your role. Provide an example on how you handled criticism from your boss.
"Where do you see yourself in two years??
What skills are required to be a good customer service sales agent?
Name a problem you had at work, what was the problem and how did you react to your boss correcting you.
In your last job can you tell me a time where you had to deal with a rude customer and how did you handle it
How would you handle a unhappy customer?
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