Why Advisory
Customer Service Adviser Interview Questions
1,404 customer service adviser interview questions shared by candidates
standard competency based Role Play
Why did you decide to join LBG?
Tell me about a time you provided a senior manager with advice they didn’t want to hear initially and how you convinced them.
What are basic components of certain life insurance plans? What are you looking for in a job? What did I present to you about this opportunity that you liked?
The first round consisted of behavioral questions and a slight walk-through of my resume. The second round consisted of technical questions related to the specific job, and they gave me two options to create and provide a presentation for the team. The third round consisted of very in-depth technical questions related to the specific position, with many more follow-up questions than the previous two rounds.
Give an example of a time where you supported an individual?
Describe a situation where you needed to solve a problem with limited information and direction.
This type of interview was more of the Q & A type, with no wrong answer. It was more can we express ourselves and viewpoints, listen and respond in both written and verbal forms.
Know the entire sales cycle from front to back. They are looking for methodical closing techniques and areas of weakness.
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