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Customer Service Adviser Interview Questions

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1,404 customer service adviser interview questions shared by candidates

Tell us about yourself. Why do you want to work at h&m? If a customer comes in and wants something but the last item is on a maniquin, what would you do? If a customer wants 50 t shirts but you only have 15 in stock what do you do? If you notice a colleague is not working to standard and it's effecting your workload what would you do? If someone comes in and what they want isn't in stock what do you do? What do you think are the key characteristics to being a sales adviser at h&m?
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Sales Adviser

Interviewed at H&M

3.5★
Jun 14, 2023

Tell us about yourself. Why do you want to work at h&m? If a customer comes in and wants something but the last item is on a maniquin, what would you do? If a customer wants 50 t shirts but you only have 15 in stock what do you do? If you notice a colleague is not working to standard and it's effecting your workload what would you do? If someone comes in and what they want isn't in stock what do you do? What do you think are the key characteristics to being a sales adviser at h&m?

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