You are the owner of a clothes shop and someone enters with a £50 voucher. You notice that the voucher is one day out of date, but the customer has exactly £50 worth of clothes that they wish to spend, what do you do? Accept the voucher or not?
Customer Service Advisors Interview Questions
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how I handled certain difficult situations in the past
You are grad or under grad
Why do you want to work for H&M? When was a time that you had a bad customer and how did you handle them?
What would you miss most if you wasn't successful
What would you do if you started your work day and your computer wouldn't turn on
How would describe wifi to an 8 year old?
Why do you want to work for Apple? How would you handle an irate customer? How do you handle calls from people with different backgrounds.
Role Playing. My daughter doesn't know how to swim and she fell in the pool. I jumped in to save her with my phone. I need help my phone doesn't turn on.
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