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Customer Service Assistant Interview Questions
2,529 customer service assistant interview questions shared by candidates
No difficulty really, call was supposed to last 10mins in actual fact lasted 4. Be confident speak clearly and you will be fine
Tell me a time you had a disagreement with a colleauge or customer
Why do you want to work here
It was the usual teamwork and customer service questions (how you've dealt with an angry customer etc), they'll ask you for examples so make sure you have a few stories. Remember they're big on customer service and politeness.
Describe a time where you worked in a successful team
What experience do you have working in challenging situations?
describe a time you have had to deal with a difficult customer
How did you manage a stressful situation?
Why do you want to work for Morrisons?
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