What makes a good customer service assistant?
Customer Service Assistant Interview Questions
2,529 customer service assistant interview questions shared by candidates
When is a time that you have worked in a team?
Why do you think this job is perfect for you.
The interview I had was very casual & brief - I had pretty much been given the job already so the interview was more a formality at this stage.
Why are you the right candidate for the position/
Your name, age, why you want to work for Coles etc. There was group activities where we had to sell a product to the group in under 2 minutes. Another activity was working together to put items in order from cheapest to most expensive.
Just remember be calm n have patience. Dont interrupt manager while he/ she talking, listen her fully. As this will show you are a good listener too, which is important for customer service. Even if you know answer let them complete before you talk.
What is the most economical transportation method to take between WSIB office locations
Name a time you have gained the respect of a colleague.
Tell me about a time when you shared your knowledge with someone else
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