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Customer Service Assistant Interview Questions
2,529 customer service assistant interview questions shared by candidates
What are your strengths?
Why do you want to work for marks and spencers
How would you deal with a difficult customer over the phone.
Introduce yourself to the group and explain why you applied for this role.
Explain how you’d go about a difficult scenario that might occur in store (answered in smaller groups).
Why do you want to work here?
Where do you see yourself in 5 years?
The most unexpected question I received was at the group interview stage asking if you were a chocolate bar, which would you be.
How would I provide an excellent level of customer service
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