If you are successful, what do you think i'll be looking out for in the probation period (first 12 weeks)?
Customer Service Assistant Interview Questions
2,529 customer service assistant interview questions shared by candidates
why do you want to work for sainsburys
The when have you helped someone with a task question was the most difficult to me as I have not had a job before so I had to rely on educational times and you had to make sure that you had not done the task for them (that you had only helped them).
Not quite a difficult question but section. I found section two- attention to detail a bit difficult. When writing the errors down from the scenes I struggled putting across what I had seen, which did make me miss key details from the next scene afterwards.
Why did you apply for Sainsburys?
When did you receive a bad customer service? When did you give an excellent customer service? Tell me about yourself? Why work for Sainsburys and what do you know about three sainsburys? Why work as a customer service assistant?
Nothing unexpected
3 scenarios given, had to write my experiences and then talk them through with the interviewer
Can you give an example of how you dealt with a difficult customer?
Nothing super specific, just a laid back conversation. Maybe some hypothetical questions like how would you deal with angry customer.
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