Tell us about a time in your life where you had to make a difficult decision.
Customer Service Associate Claims Interview Questions
14,841 customer service associate claims interview questions shared by candidates
If a man comes in stating he is a child’s father, what type of document would show proof he is the father? Follow up question was giving me a list of different types of documents such as birth certificate with another mans name on it & I had to tell whether or not it was acceptable as proof and why or why not. List consisted of about 5 different documents.
A woman comes in with a letter saying her and her spouse got divorced, how do you prove this is true or not?
What was a recent difficult experience
A woman comes in to make a claim based on a child that she has with a previous boyfriend. How would you prove that the child is related to the former boyfriend and that he is providing for them?
When was a time you face discrimination in the work place? How did you deal with the situation? How did you feel about it?
I was asked about my experience working.
why do you want to leave you current profession?/ what don't you like about your current profession.
How you deal with stressful situation, how you deal with an irate customer, have you ever facing the situation that you have to go against company policy...etc.
What is your past work history? How can it relate to the position you applied for?
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