Describe a time you've gone above and beyond what was needed for a customer.
Customer Service Asst Interview Questions
2,529 customer service asst interview questions shared by candidates
A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?
Tell me about a time you suggested an idea to your team.
How would you deal with a customer that would like a refund for a faulty item?
what do you think we sell the most of at the desk?
Can you tell us a little about yourself? What have you been doing over the past year?
Tell me a time when you did more than you were supposed to do for someone?
Why do you want to work for TFL?
How I tried to better myself?
Tell me about one time you showed leadership qualities?
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