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Customer Service Desk Associate Interview Questions
21,065 customer service desk associate interview questions shared by candidates
Can you troubleshoot
Out of the 4 shapes, which do you like best? He made me draw 4 shapes (triangle, circle, square, and a squiggly horizontal line).
If I called a friend of yours right now, what would they say? If I called someone you've wronged, what would they say?
What's the Different between a Problem and an Incident? ITIL
How would you troubleshoot an Incident you weren't familiar with? steps that are taken to research etc.
What the Domain Name System (DNS) Do?
How would you fit the position
Tell me about yourself?
In layman terms how would describe what an IP address is?
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