How would you deal with an irate user?
Customer Service Desktop Support Engineer Interview Questions
2,410 customer service desktop support engineer interview questions shared by candidates
Why do you want to work here
Tell me about yourself
What projects did you work on that helped build your skillset?
tell us about your background in IT
There was really no difficult questions but it took longer to get description of the benefits including compensation package. Position compensation was based on base+incentive plan which was based off of point system (average pts closed in bi-weekly period). If max points were met, additional 34% of the base pay can be earned.
How to transfer the desktop settings from one computer to another.
Practical usage of IT support skills.
There were no difficult questions
What do i do in my current role?
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