Questions were straight forward. Entry level position.
Customer Service Desktop Support Engineer Interview Questions
2,410 customer service desktop support engineer interview questions shared by candidates
How is your French?
The interviewer was not fully prepared for our interview, so had us open up with my questions about the position. Then asked about my IT experience and if I had any certifications.
Help desk experience
My level of knowledge of Macs
How would I deal with an angry person on a desk side visit.
Give an example of where you have made a critical mistake and how you resolved it.
Explain a time where you worked with an irate customer/client, and explain how you diffused the situation.
Desktop computers how to fix?
What is your experience?
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