Was asked about how to respond to a sample ticket and had two minutes to respond
Customer Service Desktop Support Engineer Interview Questions
2,410 customer service desktop support engineer interview questions shared by candidates
To rate my organizational skills from 1 to 10.
Most unexpected question was "Can you describe a difficult situation you had with a customer and how you resolved the conflict" ...and... "Name a time you had a conflict with your co-workers or boss and how did you come to an agreement."
Explain a situation where you encountered a problem and how did you solve it.
Are you able to handle/deal with angry executives who are use to getting their way
Q: What is your preferred method for contacting an end user between email or phone calls?
What ticketing software have you used?
If you were a hot dog, would you eat yourself?
If you had to get rid of one state, which and why? (CIO question)
If you were a Microsoft Office program, which and why?
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