Customer Service Executive Interview Questions

1,113 customer service executive interview questions shared by candidates

If a guest bring his/her parents, and with a 5yrs/o son, coming to look for a place to stay, how will you convince them to stay at Shangri-La? (they were from kl, currently at penang, budget within 500 for 1night with breakfast)
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Customer Service Executive

Interviewed at Shangri-La Hotels and Resorts

3.6
Jan 21, 2021

If a guest bring his/her parents, and with a 5yrs/o son, coming to look for a place to stay, how will you convince them to stay at Shangri-La? (they were from kl, currently at penang, budget within 500 for 1night with breakfast)

tell me about you self, share with us your work experience interview is just want to know your personality. from there, they will make a judgement. process take 1 week, and when the call comes to you. you can't event negotiate for your salary as everything is already fixed. training provided does not cover all the duties at your department. it's a learning path through all the time
avatar

Customer Service Executive

Interviewed at DBS Bank

3.8
Jan 1, 2016

tell me about you self, share with us your work experience interview is just want to know your personality. from there, they will make a judgement. process take 1 week, and when the call comes to you. you can't event negotiate for your salary as everything is already fixed. training provided does not cover all the duties at your department. it's a learning path through all the time

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