How would you handle a situation where a customer is extremely upset and starts raising their voice at you over the phone?
Customer Service Executive Interview Questions
1,113 customer service executive interview questions shared by candidates
Tell me about yourself?
Introduce yourself?
They have asked me to introduce my self and asked my work experience.
Are you comfortable working in night shifts or rotational shifts ?
Myself
Logical and as per business/process requirement
HR Round: If you think your first round went well, then you can relax and give answers to generic questions. "Tell me about yourself" "Your past experiences" "Where do you find yourself in next 5years" etc
Why did you choose this job?
Roleplay on how you will sell their product
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