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Customer Service Executive Interview Questions
1,113 customer service executive interview questions shared by candidates
Very tough question: if you had to chose between protecting the client or the company, what would you choose? (without any context given) Tell me a situation where you had to deal with a difficult customer Tell me a time where you received a feedback and how you dealt with it ? Role play
if you had to chose between protecting the client or the company, what would you choose? (without any context given)
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« Pourquoi vous ? »
You had to solve a task together in a team. Your team work and social skills were evaluated. You had to present yourself and do a few test calls.
experiences and different cases, also needed to do a acting test of a customer calling in need of help, and then they checked how you could answer it correctly
why booking.com?
Where there a time, in which you had a wonderful customer service (any industry)?
-What is your experience?
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