All situational question about prior experience. Make sure to provide examples. Good luck on getting someone that actually speaks English and actually understands you.
Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,256 customer service interview questions shared by candidates
How are you doing today?
What motivates you to do this job?
where are you from?
What does Customer Service mean to you? What did you like about your last job?
What would you do if you were trapped in a room with (fictional creature) for 10 minutes.
Why should we hire you?
The pre-hiring drug screen which immediately followed the interview and conditional offer to hire surprised me.
too many questions
Does your computer have Windows 7 or 8?
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