As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
The woman from Tempo-Team was very efficient and kind. After a few emails I got an interview with her and asked me some personal questions (why I moved to another city, why I changed job, etc.). She also asked about my organizational skills and whether I have affinity with numbers.
Where do you see yourself in 5 years?
About yourself Read a script
Tell me about yourself ?
If someone called in and wanted to buy Pizza, would you buy it for them?
Êtes vous pret à travailler sous les heures de travail indiquées conforment à nos services?
What is your biggest achievement in life
What experience to you have?
Describe an angry customer please
Why should i select you?
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