Simple common sense questions very easy
Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,274 customer service interview questions shared by candidates
What is your understanding of CBA digital platforms for customers and how are we leading the way with the technology? something along those lines
Where do you see yourself in 2 years ?
Explain a time when you didn't agree with your supervisor's descision. What did you do?
Tell me about the company?
Why into Bpo
What is your worst quality?
Why do you want to work for maersk?
Name a time you faced a difficult challenge.
Do you prefer face to face or phone interaction with customer?
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