Where do you plan to be in five years?
Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,274 customer service interview questions shared by candidates
Why haven't you been employed in two years?
Why do you want to work here?
typical "give me a situation when
Name a situation where you had to deal with an angry customer and how did you resolve it.
Name a time that you benefited from constructive criticism.
I did not think any of the questions were difficult. I performed this exact position for 1 1/2 years at another trucking company, went to Fedex with good credentials, a solid work history and good work ethics. I am over 45 years old, and was definitely discriminated against my age.
"What in this company interest's you."
Typical boring questions,, nothing extraordinary or original
(Handed a paper clip) "This is a pen. Sell it to me."
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