WHy do you want ot work for GEICO?
Customer Service Rep Interview Questions
76,784 customer service rep interview questions shared by candidates
What precious experience do you have?
How important is teamwork to you?
They asked me what one of my weaknesses are
Describe yourself within the following: Integrity, Smart, etc.
Name one word that comes to mind when you think of change and explain how change applies to you in your life right now.
On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted
What are your strengths? and weaknesses?
How is the assessment?
Describle a time when you had a problem with a customer and your supervisor was not around to help.
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