A customer calls for a car insurance quote. After giving him all the info. Our quote is less expensive for the same coverage. He thanks you for your service and the quote and says he will think about it and call back because he has been a loyal customer to the other company and he needs to think about it.What do you say to him?
language assessment
How I I dealt with difficult customer
Weakness, Strength, How do you handle problems from your past jobs and life experiences? Why did you apply for this position?
Do you have any previous retail experience?
How would you deal with an angry customer?
How do you perform under pressure?
What was a time when you made a mistake on the job, and how did you fixed it? What did you learn about that experience?
Why do you want to work for Air Canada
They asked a lot of situational questions. Like “ how would you react in this scenario”?
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