If I had Previous call centre experience
Customer Service Sales Representative Interview Questions
633 customer service sales representative interview questions shared by candidates
Why do you think you would be a good fit? Explain a time a customer got angry and how you handled it
1. Tell us about your work experience
How do you handle dealing with a difficult employee?
About dbms and some dsa questions
How would you deal with a complaining customer?
Why you want to work for Verizon? Name a time you had a difficult situation and you turned it around? Still waiting after face to face interview for results
"Tell me about yourself.: Tell me about: A time you failed to meet expectations. A time you worked hard with your team to meet goal, and your role in it. A time you had many things to do and how u prioritized your tasks. A time where you had to divert from the usual system of doing things, and how you did it differently, and the outcome. What did you do best in your last position? A time when you got corrective advice that was hard to hear from your supervisor.
Describe overcoming an objection
I was asked to sell a #2 pencil to the DM. This is not difficult, but was the most difficult question I was asked. Everything else was the standard, what is your greatest strength, and what is your greatest weakness line of questioning.
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