Email test in which v had to write 4 email in 20 min n then portal vl log you out. All the topics were related to service industry
Customer Services Interview Questions
128,196 customer services interview questions shared by candidates
Tell me about a time you received poor customer service
What would you do if you told a customer you were going to take care of something for them, but forgot and only remembered when already on the way home?
Basic scenarios
Tell us about a time you had to deal with an upset customer. How did you handle the situation?
Do you think you are able to do the job
Tell me about a time you had to sell a product to a customer?
They asked me what my favourite colour was.
It seems like he kept asking if I can handle the jobs requirements
What does Customer service mean to you?
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