Customer Services Interview Questions

128,256 customer services interview questions shared by candidates

During the actual interview he asks you if you can handle customer rejection, what he doesn't ask you is if you can handle being rejected by someone who gets called everyday, 18 times day. At this company they are very minimal about the information they give you. It IS a sales job. Not a customer service job. It IS telemarketing. It IS harassing the owners to buy more time shares.
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Customer Service/Appointment Setter

Interviewed at Silverleaf Resorts

2.8
Jan 29, 2014

During the actual interview he asks you if you can handle customer rejection, what he doesn't ask you is if you can handle being rejected by someone who gets called everyday, 18 times day. At this company they are very minimal about the information they give you. It IS a sales job. Not a customer service job. It IS telemarketing. It IS harassing the owners to buy more time shares.

Company is looking for dependable and reliable people. The position handles the computer support for banks. So your going to have to prove a clean record. The only surprising question was the declaration that many of the employees were Christians and that their faith was important to them, the question was does this present a issue at all.
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Customer Service Engineer

Interviewed at Community Banking Connection

1
Mar 20, 2014

Company is looking for dependable and reliable people. The position handles the computer support for banks. So your going to have to prove a clean record. The only surprising question was the declaration that many of the employees were Christians and that their faith was important to them, the question was does this present a issue at all.

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