One of the questions asked was how many call center jobs had I had prior to my current job and to decribe the setting.
Customer Services Representative Interview Questions
76,780 customer services representative interview questions shared by candidates
Interviewer asked more about my personal life and hobbies than actual workplace experience. Did not ask what computer experience I had, did not ask how busy the previous office jobs I had were. Whole interview took 5 minutes, which left me confused. I did not really have a clear indication of what my job role or the responsibilities would be.
What type of work environments do you thrive in?
Asked about my job experience, what my strengths were.
How best do you handle a disgruntled customer who wants a refund?
What does great customer service mean to you?
Tell me a time where you believed you communicated something perfectly....only to find out you didn't and it didn't yield the results you wanted.
What did you do at a time where you had multiple things to do in a limited amount of time?
quick easy they asked me if I was able to commute to and from work and that was the end of the interview it was an entry level.quick easy they asked me if I was able to commute to and from work and that was the end of the interview it was an entry level.
They will ask you questions in regards to what you like to do for entertainment answer honestly. The company likes those who work an play hard
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