I was asked: " How would I de-escalate and irrate customer"
Customer Services Representative Interview Questions
76,784 customer services representative interview questions shared by candidates
How old are you? I gasped.
What is your availability? We need someone to start by the end of the month.
scenario based what would you do?
I listened to a call and was asked some questions about that, what should the representative should have done on that call and many other question about my experience.
Why do you want to work here?
Focus on customer service.
why do you want to work for Nordstrom
there were no difficult questions as the manager just asked me to describe myself and what i like to do
tell me a time that you succeeded
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