"Are you more concerned with Office Gossip or coming to work to get your job done"
Customer Services Representative Interview Questions
76,784 customer services representative interview questions shared by candidates
Scenario-based and communication. Like how well we can handle a customer if he received the wrong product.
Are you okay "getting your hands dirty"?
Are you comfortable with multitasking?
Tell me about yourself.
In a lake, there is a patch of lily pads. Every day, the patch doubles in size. If it takes 48 days for the patch to cover the entire lake, how long would it take for the patch to cover half of the lake?
I was asked things like: In my previous (or current) role what were my job responsibilities. What if any experience did I have with computers and various computer programs. How I would handle going from a fast paced job in retail to a more computer based job in an office. What kind of schedule I was looking for. What my salary requirement would be.
What are your greatest weakness?
Did you deal before with a difficult customer? How did you solve this problem?
Can you drive to work
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