Am I flexible to work nights?
Customer Services Representative Interview Questions
76,784 customer services representative interview questions shared by candidates
How would you react in a situation with a difficult customer?
How long could you commit to this job?
Does their schedule fit your interest?
They gave you a math quiz
The first question asked was, tell me about yourself?
At my first interview for CIBC it was sales targets.
how did you handle a difficult customer?
These were very common sense and sensible questions. It was the kind of conversation where someone was genuinely trying to get to know you to gauge if you were able to commit to being part of the team and had the enthusiasm to want to continue working there.
How I would handle a difficult situation with an irate customer.
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