On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted
Customer Services Representative Interview Questions
76,741 customer services representative interview questions shared by candidates
What are your strengths? and weaknesses?
How is the assessment?
Describle a time when you had a problem with a customer and your supervisor was not around to help.
Tell me about yourself/ your passion for finance?
What is your ideal work environment?
describing myself
Not difficult
Schedule flexibilty
Why should we hire you
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