Standard questions about the culture. Also if you are a tea or coffee drinker. Why do you want to work for starbucks?
Customer Services Supervisor Interview Questions
30,748 customer services supervisor interview questions shared by candidates
How have you handled a customer service conflict in the past?
How to handle inappropriate customers.
What are my goals in the next five years?
Customer sue is very upset her latte wasn't made correctly. What would you do?
Store Manager: Tell me a time when you fought to have your say in a corporate decision! What was the situation, what did you have to achieve, how did you do it, and did it work out?
Shift Supervisor: I had to ask questions at the end of the interview. I cited an article from adage.com, stating the in the US, SBUX is loosing its reputation, and it even stands for all the hardships the economic crisis brought for the people. I asked whether it's the same in Europe, or we managed to stay afloat, still providing our customers premium quality service.
Why would you like to work for Starbucks ?
What do you like most about coffee?
They all require thought. They want to see how you handle different situations whether at a previous job, home, church, or general life experience.
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