Since my previous role was basically that of an end user of the company's software, they asked a lot of questions about my level of expertise with previous software, training teammates on its use, and interacting with support reps. They also asked open-ended questions about my approach to handling customers and problem solving. Because the entire company was very small at the time and I was nearly the first outside hire in my department, most of the line of questioning seemed to be aimed at establishing whether I'd be a good fit culturally.
