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Customer Support Advocate Interview Questions
5,032 customer support advocate interview questions shared by candidates
How were you able to maintain a 4.0 GPA while working full time?
Asked about certification exams, whether you were aware of them or not.
Situational based questions pertaining to previous experiences
Describe a time you helped calm a customer down?
Tell me what you know about the series 63 and series 7 licenses.
Name a time you gave excellent customer service and how do you know it was well-received?
Name a specific time you have to probe further to find out the customers needs?
tell us about yourself
Can you tell us why you want to work with us in Customer Service?
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