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Customer Support Associate Interview Questions
760 customer support associate interview questions shared by candidates
tell me about you?
How do I handle stressful calls?
If I wanted full time how I wanted to get payed
work history, including any gaps.
Tell me about a time when you had several equally important tasks. How did you prioritize?
Tell me about yourself/your background.
Why do uh want to join this company
THEY WERE VERY LENGTHY QUESTIONS WITH LOTS OF PARTS TO THEM........BEHAVIORAL STYLE BUT LISTENING SKILLS ARE IMPORTANT...... { The questions below are paraphrased. } -Tell me about yourself? -Have you ever had a confrontation with a coworker> example of how you overcame? (I shared about a confrontation with a customer instead) -Why is it important to have confidence when working? -A time when your communication skills helped a situation? -A time when you overcame a challenge or developed a solution? -How important is it to be able to handle change>>when did you help someone do that? -When is it important to take a customers feelings into consideration>>and when should they come secondary? -Do you have any questions for us (Interviewer)?
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