Customer Support Representative Interview Questions

2,436 customer support representative interview questions shared by candidates

We have all felt stress in our work lives. Tell me about work-related situations that cause stress for you. How do you typically handle such stress? Tell me about the most challenging change you've faced at work. What did you do and what were the results?
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Customer Support Representative

Interviewed at Caterpillar

4
Nov 8, 2019

We have all felt stress in our work lives. Tell me about work-related situations that cause stress for you. How do you typically handle such stress? Tell me about the most challenging change you've faced at work. What did you do and what were the results?

A client of yours needs a project completed by tomorrow but you know that based on your work load and other priorities for the day, you won't be able to complete their project in time. How do you explain to this client that you will not be able to meet their deadline?
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Customer Support Representative

Interviewed at OwnLocal

3.9
Dec 22, 2015

A client of yours needs a project completed by tomorrow but you know that based on your work load and other priorities for the day, you won't be able to complete their project in time. How do you explain to this client that you will not be able to meet their deadline?

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