They asked if I had previous experience with working from home and customer service.
Customer Support Representative Interview Questions
2,433 customer support representative interview questions shared by candidates
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
- How would you respond to a customer who is on the line and is asking for something you are not allowed to authorize?
What was your previous work experience?
what is the latest software for Android
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Some technical questions about some devices
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