Basic Networking Concepts , Cisco Routing and Switching Concepts , Question about project completed in Engineering
Customer Support Services Interview Questions
470 customer support services interview questions shared by candidates
What is your favorite smart phone feature?
Some technical questions about some devices
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
Skill for a good CS agent
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
What was your previous work experience?
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