Phone simulation and chat simulation. The rest were basic customer support questions.
Customer Support Specialist Interview Questions
2,858 customer support specialist interview questions shared by candidates
What are you proud of?
What are your strengths and weaknesses?
Imagine you are a billionaire where and how would you spent your money?
What interests you about this role?
Basic like how you handle pressure, how you deal with angry customers,
How comfortable are you working with technology? What devices do you use?
Tell me about a time when you had conflict within your team, and how you resolved it.
- Nomi di precedenti colleghi e superiori - Quanto carico lavorativo (in termini di numeri) mi veniva assegnato e riuscivo a gestire giornalmente - Una volta in cui sei andata oltre gli schemi e hai dato il tutto per tutto per aiutare un cliente di persona
How would you handle and angry customer?
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