tell me a time where you had to do something that you didn’t know about before and you had to research on it to accomplish it
Customer Support Technician Interview Questions
62,776 customer support technician interview questions shared by candidates
1. Tell us about yourself 2. What is the Difference between analog and digital system. 3.Between analog and digital which one do we use to Start up the system. 4. What is kW and kVA 5.Explain the Building Management Systems operation. 6.What is PDU. 7.Why do you think UPS are very essential to our network because they are expensive and they can only last for 20 seconds. 8. Explain N+1, 2N and N-1. 9.Mention three components that are in the UPS, AHU,Chillers,Cooling Towers and VFDs. 10. Why do we need to synchronize/parallel the Generators. 11. Explain Variable Frequency Drive (VFD)operation. 12. Explain the process that the Chillers use to heat fro the building. you must know the operation of the chiller here. 13.Explain a Difficult situation that was out of your role where you had to make a decision , what was the outcome. 14. How do you deliver results?
Differences between RAID levels. Power redundancy practices, equipment racking stuff.
T65A color sequince in RJ45 Termination
A girl who is known to make false allegations about staff tells you that she was touched last night by a staff member and that she cant take it anymore living at the facility, what would you do.
There was a scenario question about handling priorities and what you would do.
What makes me want to work in this field
What would you do if you had a unhappy customer?
Tell us about a challenge you've had when working on a team and how did it get resolved?
What would you do if there was an internal conflict between you and a coworker? A user is having issues with outlook finding an email, they can manually find the email but the search option can’t. What would you do to troubleshoot this?
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