What was my understanding about a customer service representative
Data Centre Interview Questions
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They asked me to tell them more about myself and my work experience
Standard questions about customer services. Also asked what did I know about Pelican Business Services
How do assist a customer that is angry?
The first thing you get to do is a typing test of 3 minutes to see how you type. Then you get to be interviewed by another person. Have you worked in the customer service field before? Have you worked in a call centre before? What position can you see yourself in 3 years?
Describe a time where you felt demotivated at work.
Do you have experience working with KPIs?
your pay
Tell me who is <Insert your name here>?
Nothing. The only question they ask is what is your name and to pick a question to answer. This is the icebreaker at the start.
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