The most difficult questions were the ones where you have to recall times where you had different interactions with customers or coworkers. "describe a situation with an unhappy customer and how did you resolve it..." There were several questions regarding difficult employees to work with, difficult customers, and instances where you were able to satisfy both.
what was the most important thing you accomplished in your work life,
low difficulty
I don't feel that there was any difficulty or unexpected questions during the interview process.
What do you think is unsuccessful in our stores and how would you change it?
About my knowledge?
Why do you want to work for H&M?
I was asked to tell about a mistake I made.
Are you all scared over at Tractor Supply?
Tell about a time when you were asked to improve a process to be more efficient using the STAR theory.
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