"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
How comfortable was I with Service Now? How did I handle large call volume, how I handled stress? What kind of personality I had? Mainly typical desktop application support questions. When Robert Half re-vamps your resume you must check for typo's and or incorrect information.
Computer science questions..
All questions were on a low level, like if there is a USB and how to take out his virus or scan it.
how is ur work of it
Explain about your job experience
Most of the questions are standard IT questions in addition to the usual gaming questions. It was not a difficult interview.
All technical 1&2&3rd level Networking Linux Powershell
How many years experience I had, did I have experience with VMware, and Service Desk express.
Asked about previous experience and recognized the specific holes in my needed skills.
What is Active Directory
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