basic troubleshooting and customer service questions
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
650 desktop support technician interview questions shared by candidates
Tell me about an accomplishment you are most proud of
What is DHCP?
Questions varied surrounding troubleshooting, deployment, handling difficult end users and how you work with a team and individually. The Desktop Support Manager will hit you with some great questions on all of the above. She highly values focus on the customer and providing outstanding customer service. Be prepared to give examples.
What is pinging a computer
Name different linux network file system.
How do you 'ping' (cmd) continuously?
Name a time you had to deal with a difficult team mate.
Various troubleshooting questions, seemed to be random from a big pool.
what are the step to troubleshoot a printer?
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