Fidelity does a thorough background check including verification of education, work experience, Securities Licenses and violations, criminal record, and a drug test. Are there any problems that we may find in your background check? Explain in detail what happened and why.
What is your understanding of the Series 7 and 63? Have you obtained any Securities licenses? How would you prepare for these exams?
I did not hear any of the actual interview questions but was asked about whether I would be willing to relocate, if I could pass a background check, etc.
Why Fidelity? Why this role? What does good customer service look like to you? How would you react in certain situations?
Provide an example of exceptional customer service that you've given before and describe how you were able to assist the customer throughout the process.
Explain a situation where you provided excellent customer service and how it was received. Do you have experience obtaining professional licenses?
Why do you want to work for Fidelity?
Why would you be a better fit than other candidates?
Tell me about a time when you received criticism from a superior and how did you deal with it.
Why Fidelity?
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