Name 3 strengths and 3 areas of improvement.
Director Customer Service Interview Questions
105 director customer service interview questions shared by candidates
Describe your approach towards partnering with clients and how you demonstrate value.
Tell me the direction that you see the call center industry moving over the next 5 years.
Both general and targeted questions relating to the position.
Recruiter - questions were pretty standard recruiter fare, though she did a really good job explaining the value the company brings and providing insight into the company culture.
Just the usual stuff about experience etc
What are your motivations for applying and what are your salary expectations.
have you presented to and executive board
Pretty much what I described above in regards to the process. Truthfully, no offer was given - though I stopped the interview process. I interviewed with the company on a Wednesday and they stated they would let me know the next day or Friday if I moved along to the second phase. I received a meeting notice for an interview the next week (a Tuesday - 6 days later from my first interview). Thought, well I must have made it to the 2nd round - well, that wasn't the case I guess. When I showed up for my 2nd interview - it was the same person from the 1st interview asking the same questions as before. I stopped him from speaking - asked do you not remember me from less than a week ago - he smiled and said no. Remind you, this was a recorded Zoom session, which they recorded the interview. Being completely frustrated, I ended the meeting ASAP and told them to remove my name from consideration. It's simple people - if you can't complete the easy tasks in life, you'll never be able to complete the hard-one's. I high recommend everyone to stay away from this company...IBM has a similar offering and believe if you want to get into RPA - go work at IBM.
What would your coworkers say are your negative attributes?
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