Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      eBay

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: eBay reviews | eBay jobs | eBay salaries | eBay benefits | eBay conversations
      eBay interviewseBay Call Center Representative interviewseBay interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Call Center Representative Interview

      Apr 12, 2017
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at eBay (Austin, TX) in Apr 2017

      Interview

      Interview process consisted of a over the phone screening, typical questions such as "Why eBay?". About a week later was invited for a on site assessment that consisted of basic math skills, grammar, basic computer knowledge as well as the typical personality assessment. A few days later I was invited to a 1:1 interview with one of the team leaders, prior to the interview, I listened to a recorded call. I had to evaluate the call and share what went well and what could have been done better. After this, I listened to a live call, then proceeded to the 1:1 interview. Interview was STAR based type of questions, individual interviewing had a rather cold demeanor. After 3 or so questions, he did not even bother to go over the rest of the questions and asked if I had any questions for him. Not even 2 hours went by, and was quickly emailed that they are going with other candidates. Disappointing and I don't think I'll be bothering applying with this company again.

      Interview questions [1]

      Question 1

      Describe a bad customer experience you've had and what would you have done differently?
      Answer question
      4

      eBay interviews FAQs

      • Candidates applying for Call Center Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at eBay overall takes an average of 22 days.
      • Common stages of the interview process at eBay as a Call Center Representative according to 1 Glassdoor interviews include:

        Presentation:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(326) ;
        2. Customer Service Representative(239) ;
        3. Senior Software Engineer(157) ;
        4. Manager(101) ;
        5. Product Manager(88) ;
        6. Senior Manager(88) ;
        7. Senior Product Manager(86) ;
        8. Director(75) ;
        9. Intern(66) ;
        10. Business Analyst(63) ;
        11. Account Manager(59) ;
        12. MTS1 Software Engineer(58) ;
        13. Software Engineer II(55) ;
        14. Project Manager(52) ;
        15. Software Engineer III(42) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at eBay

      13 jobs in United States
      L2 Support Engineer (Automation Focused)
      Draper, UT
      ·
      $98K - $131K /yr
      (Employer provided)
      View job
      Sr Technical Program Manager 2
      San Jose, CA
      ·
      $181K - $245K /yr
      (Employer provided)
      View job
      Information Security Engineer 3
      San Jose, CA
      ·
      $170K - $230K /yr
      (Employer provided)
      View job
      Head of Logistics
      Runnemede, NJ
      ·
      $135K - $220K /yr
      (Employer provided)
      View job
      Partnerships Manager
      Runnemede, NJ
      ·
      $72K - $123K /yr
      (Employer provided)
      View job
      View all Call Center Representative Jobs