I applied online. I interviewed at eBay (Dublin, Dublin) in Jul 2017
Interview
I applied online and 3 days later I got an email with a link to do a digital interview. It had 6 questions and it lasted about 10-15 minutes. Waiting for a follow up on that
Was interviewed for a customer service position. Interview was nice and straightforward, understandable questions and a pleasant experience. Interviewer was knowledgeable and directed the interview well. I was not selected
Interview questions [1]
Question 1
Asked about relevant experience in customer service
First you must pass a round of tasks including maths, English and computer knowledge as well as a typing speed quiz, then a video interview, then a face to face interview (over zoom)
I applied online. The process took 1 week. I interviewed at eBay (Dublin, Dublin) in Sep 2023
Interview
Great experience. There was a test task, then an interview where you record video answers, and then a live interview. Everyone is very welcoming and friendly. Special thanks to the recruiter.
Interview questions [1]
Question 1
STAR about targets, difficult situations, flexibility.
Customer Service applicants have rated the interview process at eBay with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at eBay overall takes an average of 22 days.
Common stages of the interview process at eBay as a Customer Service according to 1 Glassdoor interviews include:
Group panel interview: 25%
Background check: 25%
Skills test: 25%
Phone interview: 25%
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