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      eBay

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      Customer Service Interview

      Jul 14, 2017
      Anonymous Interview Candidate
      Dublin, Dublin
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at eBay (Dublin, Dublin) in Jul 2017

      Interview

      I applied online and 3 days later I got an email with a link to do a digital interview. It had 6 questions and it lasted about 10-15 minutes. Waiting for a follow up on that

      Interview questions [4]

      Question 1

      Why should we hire you?
      Answer question

      Question 2

      Why do you want to work on ebay? What do you know about ebay?
      Answer question

      Question 3

      Tell us about your past customer service experience
      Answer question

      Question 4

      Tell us about the time you had to deal with a challenging customer/situation
      Answer question

      Other Customer Service Interview Reviews for eBay

      Customer Service Interview

      Feb 6, 2026
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at eBay (Dublin, Dublin)

      Interview

      Was interviewed for a customer service position. Interview was nice and straightforward, understandable questions and a pleasant experience. Interviewer was knowledgeable and directed the interview well. I was not selected

      Interview questions [1]

      Question 1

      Asked about relevant experience in customer service
      Answer question

      Customer Service Interview

      Aug 15, 2024
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at eBay

      Interview

      First you must pass a round of tasks including maths, English and computer knowledge as well as a typing speed quiz, then a video interview, then a face to face interview (over zoom)

      Interview questions [1]

      Question 1

      Explain what is good customer service
      Answer question

      Customer Service Interview

      Sep 26, 2023
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at eBay (Dublin, Dublin) in Sep 2023

      Interview

      Great experience. There was a test task, then an interview where you record video answers, and then a live interview. Everyone is very welcoming and friendly. Special thanks to the recruiter.

      Interview questions [1]

      Question 1

      STAR about targets, difficult situations, flexibility.
      Answer question
      2

      eBay interviews FAQs

      • Customer Service applicants have rated the interview process at eBay with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at eBay overall takes an average of 22 days.
      • Common stages of the interview process at eBay as a Customer Service according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Background check:  25%

        Skills test:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(326) ;
        2. Customer Service Representative(239) ;
        3. Senior Software Engineer(157) ;
        4. Manager(101) ;
        5. Product Manager(88) ;
        6. Senior Manager(88) ;
        7. Senior Product Manager(86) ;
        8. Director(75) ;
        9. Intern(66) ;
        10. Business Analyst(63) ;
        11. Account Manager(59) ;
        12. MTS1 Software Engineer(58) ;
        13. Software Engineer II(55) ;
        14. Project Manager(52) ;
        15. Software Engineer III(42) .


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