I applied online. The process took 1 week. I interviewed at eBay (Dublin, Dublin) in Feb 2017
Interview
Test and live interview, everyone was friendly. Just basic math, typing and common sense questions. You get a pen and a paper, no calculator. As well badic things in Word and Outlook, internet searches. Make sure to be cslm, and star right away as you have a time frame i believe 30min
I applied through an employee referral. The process took 3 months. I interviewed at eBay (Austin, TX) in Dec 2017
Interview
The interview process, including the background check, took 3+ months. I interviewed in December of 2017 and was offered a position that started in March of 2018. It included a digital interview, a 1:1 interview, a tour around the campus, and then a group panel interview, with the background check being the longest part of the process. I was offered a position after the background check came back.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer. What did you do and how were you able to stay calm?
M2M Customer Service Representative applicants have rated the interview process at eBay with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
Candidates applying for M2M Customer Service Representative roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at eBay overall takes an average of 22 days.
Common stages of the interview process at eBay as a M2M Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 20%
Drug test: 20%
Group panel interview: 20%
Presentation: 20%
One on one interview: 20%
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