A time you went above and beyond for a customer?
Energy Engineer Interview Questions
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What I think and like about the role and company
Some situational questions, what would you do in XX situation.
Describe your experiences dealing with difficult people and how you solve it
give an example of where you've gone above and beyond to help a customer
How will your previous roles help you with your role in Octopus?
why do you want to work in customer service
They asked about times I went above and beyond in customer service, and also about some negative experiences I had and how I handled them.
Standard questions on handling difficult customers and prioritising workload under stress
Describe your most difficult customer service experience
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